Original research · Updated May 2026

Locksmith industry research

Long-form research on the locksmith industry, AI receptionists, and the economics of missed calls. We publish original data because there is almost none in this trade — and what exists is mostly old, generalized, or vendor-marketing.

What you will find here
Every report on this page is sourced from one of three places: (1) public industry data with the citation visible inline, (2) anonymized aggregate data from the TheKeyBot platform (clearly marked), or (3) original primary research conducted by our team (interviews, audits, and field measurements). When we make a quantitative claim and cannot source it, we mark it as estimate rather than presenting it as fact.

How we research

Platform aggregates are anonymized. When we cite a number from our own platform, it is computed across the full customer base or a clearly-defined cohort — never a single shop. Identifying details are stripped before any number leaves a customer's tenant.

Industry numbers are sourced. Where we cite external industry data (BIA/Kelsey, Invoca, IBISWorld, Census, BLS), we link the source and note the publication date.

Estimates are marked. Where we cannot find hard data and have to estimate (e.g., Spanish-speaker share of after-hours volume in a specific metro), the number is presented with the word estimate or a range rather than a single point figure.

We update annually. Each report carries a publication date and an annual update cadence. Stale numbers are bugs; email contact@thekeybot.com if you spot one.

Want the data on your shop?

Plug your numbers into our missed-call calculator. Two minutes, no signup.

Open the calculator

© 2026 TheKeyBot. All rights reserved.

Arlington, TX·(817) 586-9634
Book a Demo