Every dispatch call answered.
Even when you’re behind the wheel.
TheKeyBot answers your tow line 24/7 in English and Spanish, runs a safety check on stranded callers, captures the vehicle, whether it rolls and steers, and BOTH addresses — pickup and drop-off — then puts the message on your phone in seconds.
Try it on your own phone
Type your business name, and 30 seconds later YOUR phone rings with your own AI receptionist.
No signup.
Where tow operators actually lose jobs
Towing is the most call-driven trade there is — and most tow calls come in while you’re towing.
Missed rotation calls don’t come back
Motor-club and rotation work goes to whoever answers. A call that rings out isn’t a voicemail — it’s a job handed to the next operator on the list.
Stranded callers in unsafe spots
Before anything else, the receptionist asks whether the caller is somewhere safe and away from traffic — and unsafe situations are flagged at the top of your message.
Night calls while you’re driving
You can’t intake a tow while towing. The AI takes the whole call — vehicle, condition, both locations — while you keep both hands on the wheel.
Two locations, one confused message
Pickup-versus-drop-off mix-ups burn fuel and time. The receptionist captures both addresses explicitly, every time, so you roll knowing the full route.
Wondering what those missed calls add up to? Run the missed-call cost calculator →
What happens on every call
- 1
Answers on the first ring — English or Spanish
Any hour, any night. It greets callers with your company name and switches to Spanish the moment the caller does.
- 2
Runs a safety check first
Is the caller somewhere safe, away from traffic? A caller in danger is told to call 911 first — and the situation is flagged at the top of your message.
- 3
Collects the tow details
Year, make and model, whether it rolls and steers, the exact pickup location, AND the drop-off destination — plus name and callback number.
- 4
Message + recording hit your phone in seconds
A clean, structured Telegram message with the full route and vehicle condition — and the recording and transcript in your dashboard.
- 5
You call back and roll
You ring the customer back knowing the vehicle, the condition, and both ends of the route. Dispatch decisions stay 100% yours.
Start simple. Upgrade when you’re ready.
KeyBot Lite
24/7 message-taking — never miss a caller
100 calls included · 50¢/min after · first 5 answered calls free
No contract · cancel anytime
Full platform
Quoting, booking, dispatch, payments
14-day free trial
TheKeyBot vs. a human answering service vs. voicemail
| Feature | Tow calls with TheKeyBot | Human answering service | Voicemail |
|---|---|---|---|
| Answer speed | First ring, 24/7 — nights, weekends, holidays | Depends on staffing — hold queues at peak times | Never answers — callers hear a beep |
| Simultaneous calls | Every caller answered at once | One agent, one caller — everyone else waits | No conversation at all |
| English + Spanish | Both, on every call — switches mid-call | Often English-only, or an upcharge | |
| Knows tow intake | Asks vehicle, rolls-and-steers, pickup AND drop-off | Reads back a generic message script | |
| Caller safety check | Asks if the caller is safe and away from traffic; flags danger | Depends entirely on the agent | |
| States your confirmed prices | Yes — the exact prices you confirmed from your rate sheet | Takes a message and promises a callback | |
| Recording + transcript | Every call, searchable in your dashboard | Rarely included | Audio only — if the caller leaves one |
| Monthly cost | From $149 | $300–800+ | $0 — but ~80% of callers hang up on voicemail |
Towing answering service — FAQ
Does it work with motor-club digital dispatch?▾
Can it quote my hook fee and per-mile rates?▾
What does it ask a stranded driver?▾
Do I have to change my phone number?▾
Does it really handle Spanish-speaking callers?▾
What won’t it do?▾
What happens after my 100 included calls?▾
Is this full towing dispatch software?▾
Stop handing jobs to the next truck on the rotation.
Hear it answer a tow call for your company in the next minute — or go live tonight for $149/mo with your first 5 calls free.
