Bilingual AI answering service: Spanish + English on every call
About 13.5% of U.S. households speak Spanish at home according to the U.S. Census Bureau's American Community Survey (5-Year). For a locksmith shop in Texas, California, Arizona, Florida, or any of the major metros, that's often 30–60% of inbound emergency calls. Most answering services charge extra for Spanish coverage or transfer to a separate queue. TheKeyBot detects the caller's language in the first sentence and continues natively — no transfer, no fee.
What you get
Native Spanish, not translation
Trained on Spanish-language locksmith calls. Conjugations, regional phrasing, and emergency vocabulary are native.
Code-switching is fine
If your caller starts in English and switches to Spanish mid-sentence, the AI follows them. No restart.
Same flat fee for both languages
No per-minute Spanish surcharge. No separate plan.
“Our Spanish-speaking customers were 30% of our calls and 60% of our hangups before. The bilingual handling alone paid for the year.”
Common questions
Does the bilingual feature cost extra?
No. It's included in every plan.
What dialect of Spanish?
Neutral Latin American Spanish — works for Mexican, Central American, Caribbean, and South American callers.
What if my customer is Portuguese / French / Vietnamese?
Currently we ship Spanish + English. Other languages on request.