A disassembled door lock cylinder with small brass pins and a pinning tray on a wooden table

AI receptionist for rekey and lock change calls

Short answer
TheKeyBot answers rekey and lock change calls 24 hours a day, in English or Spanish, and takes down the job for your team. On Core, Pro and Elite it does not quote house lock work: it tells the caller a technician will call back with the exact price and opens a callback request. KeyBot Lite takes the message, and can read prices from a list you upload.

What happens on the call: Core, Pro and Elite

The plans that quote car jobs and book them, from $500 a month.

  1. 1

    The job

    It asks what the caller needs done, such as a rekey or a lock change, and how many locks.

  2. 2

    Locked out, or not?

    If it is not clear, it asks whether the caller is locked out right now. A lockout is handled as a lockout call, with a price and payment up front.

  3. 3

    No price on the call

    It does not quote rekeys or lock changes. It tells the caller a technician will call back with the exact price.

  4. 4

    A callback request for your team

    It takes the address, the caller’s name and the best number, and opens a callback request, so your team calls back with the price and books the visit.

What KeyBot Lite does on the same call

The message-taking plan, $149 a month. It answers in English and Spanish and takes the message; your team calls back.

  • Notes that the caller needs a rekey or a lock change, and any details they mention.
  • Gets their name, the callback number and the address.
  • Reads prices to callers only from a price list you upload, and only if you turn that on. Anything not on the list is left for your team.
  • Tells the caller when your team will call back (you set that time). It never books or promises an arrival time.
  • Sends you the message and the call recording in Telegram as soon as the call ends.

What it will not do

  • Apart from lockouts, it does not quote or book house and business lock work. It tells the caller a technician will call back with the exact price, takes the address, name and best number, and opens a callback request for your team.
  • It does not scope the job. How many locks and what hardware are for your tech to confirm.
  • On KeyBot Lite it does not book; your team books the job when it calls back.

Which plan fits this call

KeyBot Lite

Takes the message and sends it to you

$149 /month

100 calls included · 50¢/min after · first 5 answered calls free (up to 7 days)

About KeyBot Lite

Core, Pro and Elite

Quotes car jobs from your prices and books them

from $500 /month

500 AI minutes included on Core · 45¢/min after · 14-day free trial

Compare plans

Questions about rekey and lock change calls

Can an AI receptionist book rekey jobs?▾
Not on its own. On Core, Pro and Elite it takes the job, the address, the name and the best number and opens a callback request; your team calls back with the price and books the visit. On KeyBot Lite it takes the message and your team books the job.
Will it quote my rekey prices?▾
On KeyBot Lite, yes, if you upload a price list and turn that on; it reads the prices exactly as listed. On Core, Pro and Elite it does not quote house lock work: it tells the caller a technician will call back with the exact price.
What if the caller is locked out of the house?▾
It handles it as a lockout call: location first, then a price and payment up front on Core and above. See how lockout calls work on our lockout calls page.
How much does TheKeyBot cost?▾
KeyBot Lite is $149 a month with 100 calls included, then 50 cents a minute, and your first 5 answered calls are free (up to 7 days). Core is $500 a month with 500 AI minutes included, then 45 cents a minute, with a 14-day free trial. Pro is $750 and Elite is $1,200 a month, with more minutes included. All plans are month to month with no setup fee.

© 2026 TheKeyBot. All rights reserved.

Arlington, TX·(817) 686-7938
Book a Demo